Network issue on US-3 region

Incident Report for zCloud

Resolved

This incident has been resolved.
Posted Apr 11, 2025 - 17:21 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 11, 2025 - 17:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 11, 2025 - 17:02 UTC

Investigating

We are experiencing network issues with our provider in the US-3 region.

We are monitoring the situation and taking the necessary steps to restore services.
Posted Apr 11, 2025 - 16:52 UTC
This incident affected: Infrastructure (Metrics), App Servers (United States 3 (St. Louis, MO)), and DB Servers (United States 3 (St. Louis, MO)).